Tenant Privacy & Data Protection

This section is to inform you of the lawful bases and policies that we, Amery Scott & Co, have in regard to the personal data with which you provide us. We wish to explain:-

  • What personally identifiable information is collected from you via this website or otherwise, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect against the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information collection, use, and sharing

  • We are the sole owners of the information collected on this site.
  • We only have access to or collect to information that you consent voluntarily to give us via the internet or other direct contact from you. We do not collect personal data considered as sensitive personal data such as health related information.
  • We use relevant personal information to initiate, check, process and monitor your tenancy. These data enable us to:
    • provide you with services and fulfil your requests
    • to pay for services
    • to perform statistical analyses
    • to protect against fraudulent, unauthorised or illegal activity
    • to comply with our policies, procedures and legal obligations as required or permitted by applicable law e.g. Right to Rent
    If you do not provide us with certain information, we may not be able to fulfil your request or provide certain services.
  • We may share your data with third parties to enable delivery of services and necessary management such as:
    • Suppliers who need to carry out work on your property
    • Our regulators, which may include the ICO, as well as other regulators and law enforcement agencies
    • Solicitors and other professional services firms (including our auditors)
    • Credit and reference checking agencies

Your access to and control over information

You are able to request the following at any time:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Request us to delete any unnecessary data we have about you.
  • Express any concern you have about our use of your data.

You may inform us that you wish to opt out of any future contact from us.

Security

We take precautions to protect your information. When you submit sensitive information via this website and otherwise, your data is protected both online and offline.

  • While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
  • Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
  • The computers, portable storage and paper files where we hold personally identifiable information are kept in a secure environment.